Service Transition                                                           Work in Progress

From Ron B Palmer's Wiki   Home  >  ITSM  >  Service Transition

Introduction

This page lists all of the elements in the ITIL V3 Foundations syllabus that relate to Service Design.

02-6 Goals and Objectives (FB)

02-7 Value of Service Transition (FB)

04-6 Service V Model (FB)

05-5 Explain for Change Management

05-6 Explain the Objectives, Concepts, and Roles for:

Service Asset & Configuration Management

Release & Deployment Management (FB)

03 Define and Explain

03-1 Utility and Warranty (FB)

03-8 Service Model (FB)

03-16 Service Knowledge Management System (FB)

03-17 Configuration Item

03-18 Configuration Management System (FB)

03-19 Definitive Media Library (FB)

03-20 Service Change

03-21 Change Types

03-22 Release Unit

03-23 The 7 Rs of Change Management

See Also

References

Working notes